B o l l y E x c l u s i v e . C o m : help

Help

How to Download:

To download a song, simply left click once on the download link. Do not right click. The download starts automatically.If the download does not start itself, then there is a link given on the download page that says, if the download does not begin automatically, click here to start download . Internet Explorer users can right click on this link and select 'save target as' option to start downloading. Mozilla Fire Fox users can simply left click on this link and the download box will appear, then you can save the file on your computer.

Song Format (Windows Media or Real Media):

For most of the music albums, songs are available in Real Audio (.rm) format as well as in Windows Media Audio (.wma). The default type is Windows Media Audio (.wma). If you want to download or listen to a song in the other audio format, look for the lines on the song download and song play page that say something like this: Your current preference is Windows Media Audio. This song is also available in Real Audio. Click here to change your preference .From this, you can change your preference from Windows Media Audio to Real Audio and vice versa.

Why Join Newsletter pops up everytime I Download or Listen to a song:

If the Join the Newsletter page pops up everytime you click the download or play link, that means your browser is not accepting the cookies set by the website. Consult your browser help to allow accepting cookies. Click here to learn more about how to enable cookies for your browser.

File Downloaded as .html:

Sometimes when the download box appears, it prompts you to save the file as html. Please do not worry about this because when the download completes, the file is in the required format, .rm (Real Media Format) or .wma (Windows Media Audio). Even if, when the download completes, the downloaded file remains in HTML format, all you have to do is to rename the file. Just remove .html from the end of the filename and it'll be ready to play.

Downloading songs using Mobile Phone:

You can download songs from BollyExclusive with the same ease using your mobile phone as with using your computer. Still, for more comfort and easy downloading, we recommend you to use Opera Mini web browser for your mobile phones. You can download Opera Mini from here.

For best website experience use Internet Explorer 6 with Windows XP. Please view the below information relating to the particular software:

Internet Explorer with Service Pack 2
Service pack 2 will block the download when you are on the download page. This is what you have to do to unblock it:

1. Open Internet Explorer and Click on the "Tools"menu at the top
2. Select Internet Options
3. Select the "Security" tab at the top
4. Click on "Custom Level" button at the bottom
5. Scroll down to "Automatic Prompting for downloads" and select Enable
6. Scroll down to where it asks "File download" and select Enable
7. Select "OK" to finish

FireFox users facing problem in playing the songs online
Those users who are using FireFox web browser and are facing the problem of missing plug-in when they try to play a song online, please click here for a solution.

Zone Alarm or other firewall software
Zone Alarm and others alike will have programs blocked from accessing the internet or downloads. You have to change the settings within the firewall software to allow the browser to access the internet and allow downloads.

If you are still having a problem
Send us an email with any problems that you are facing or any suggestions that you have at bollyexclusive at gmail dot com

or contact us through the following comments box:

If feel that some songs should not be placed on this website, please inform us at bollyexclusive at gmail dot com. We shall respond as soon as possible.